Get In Touch

+91 94474 28008

sales@orzafoods.com

A.R. Chambers, Athiyaramadom Road, Vanchiyoor, Thiruvananthapuram – 695035

Frequently Asked Questions!

Do you deliver across India?

Yes. We ship to all major cities and towns across India through trusted courier partners.

Do you offer international shipping?

Yes. We ship bulk orders to the UAE, Qatar, Oman, and other Gulf countries.
For export enquiries, contact: sales@orzafoods.com

Are OrZa products FSSAI certified?

Yes. All our products follow FSSAI guidelines and are packed in hygienic conditions.

What payment methods do you accept?

UPI, Credit/Debit Cards, Net Banking, Wallets, and Cash on Delivery (COD)

How can I track my order?

Once shipped, you will receive a tracking link through email or WhatsApp.

How long does delivery take?

Kerala & Tamil Nadu: 2–4 days
Rest of India: 4–7 days
International (Gulf): 7–12 days

What is the shelf life of your products?

Rice: 6–12 months
Spices & masalas: 6–9 months
Pickles: 6–8 months (refrigerate after opening)

What packaging do you use?

We use export-grade, food-safe packaging:
Multi-layer laminated pouches
Glass jars (for pickles)
Sealed rice bags

Can I return or replace a product?

Yes. If a product is damaged or leaked during transit, we offer:
✔ Free replacement
✔ or 100% refund

Do you accept bulk/wholesale orders?

Yes. For wholesale and export enquiries, contact: sales@orzafoods.com